Thursday, January 1, 2009

SBI sets right 'technical problem' in website - - 28 Dec 08

Mumbai: Country's largest lender State Bank of India said it has resolved the ‘technical problem’ with its website, which had become temporarily unavailable due to a reported hacking attempt.

"I don't want to use the word 'hacking'. It was a temporary technical problem which was resolved by yesterday evening," the public sector bank's Deputy Managing Director (IT) R P Sinha told PTI.

There was a technical problem in the bank's website since Friday evening that disrupted the product information services of the website. The website is now functioning smoothly, he said.

The website was the one affected by the technical snag, but the other site was operating normally.

However, the media reports quoted Sinha as saying yesterday that "attempts were made to disrupt the system from outside the country".

After the restoration of the website, Sinha stressed that the technical fault did not affect any transactions, including fund transfer, nor any loss of customer data.

The largest bank in the country has an online customer- base of above 30 lakh. The lender has a branch strength of around 11,000 and about 15 crore account holders.

The sites are maintained by the bank's IT department based out of the SBI Gobal IT Centre in Belapur.

Meanwhile, SBI yesterday launched internet kiosks at ATMs at railway stations to enable customers avail services like ticket reservation and utility bill payments, among other basic banking services through these centres.

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